SHIPPING POLICY
Don’t live local to Lancaster County, PA? No problem!
We can ship many of our products. To ensure you are ordering "shippable" items, please us this link: https://thefree-fromkitchen.com/collections/shippable-bakes.
Orders ship on Wednesdays.
Cut off for ordering is Tuesday at 5:00 pm (EST). We are not responsible for shipping delays and do not offer refunds once products leave our bakery.
We ship to the following states: Alabama, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and Wisconsin.
All bakes leave our facility frozen. The weather during travel will determine the temperature of the bakes when they arrive at their destination. Please take that into consideration when choosing shipping. We do our best to package in a way that preserves freshness. (All our shippable bakes keep well at room temperature for a couple days.) Instructions for storage will be included with your products.
RETURN POLICY
We do not accept returns of any products, but if you have any questions, concerns or problems with your order, please reach out. We refund disappointment. That means that if you're ever unhappy with your product, let us know and we will refund 100% of your purchase price. Refunds are made within 5 business days.